Information we collect
During online membership signup we collect:
- Full name
- Email address
- Phone number
- Mailing or street address
- Selected membership / launch plan
- Your consent to recurring monthly billing
When you continue to payment, Stripe processes card payment details. ICG Boat Club does not store full card numbers on its own servers.
When you activate your account and use the customer portal, we also keep account credentials (password stored as a secure hash), membership and payment status records tied to your customer profile, and operational activity needed to run storage and ramp membership.
Why we collect it
- Create and manage your membership signup and customer account
- Charge and renew monthly memberships you authorize
- Send account activation and other operational email
- Provide owner and customer portal access for membership operations
- Keep records of billing, entitlements, and account changes
Service providers that process information
- Stripe — payment checkout, subscription billing, and related payment events
- Vercel — hosts the website and application
- Neon — hosts the application database
- Gmail SMTP — sends operational email such as account activation and password reset messages from the configured club sender
These providers process information only as needed to operate membership signup, payment, hosting, and email delivery.
Sharing
We share personal information with the service providers listed above to operate the membership service. We do not sell your personal information.
Retention
Signup, customer, membership, payment, activation, and related account records are retained while needed to provide the service, meet operational needs, and keep an accurate membership history. Some audit records may be retained even after related signup cleanup.
Security
We use standard hosting, database, and password-hashing practices to protect account information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Questions and requests
For privacy questions or requests about your membership account information, sign in to the customer portal after activation, or reply to operational email sent by ICG Boat Club for your account.
Review the membership terms and cancellation page for billing and cancellation outcomes.